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March 23, 2020

Beware of Phishing Attempts

Please be aware that scammers are using the coronavirus COVID-19 outbreak in a variety of swindles, including phishing.  

A phish is an attempt to acquire sensitive information such as usernames, passwords, account details, etc. via electronic means.  “Phishing" is a play on the word "fishing" since a criminal is baiting you for your information.

Phishing e-mail messages, websites, instant messages, social media posts, phone calls and text messages are ultimately designed to steal.  Cybercriminals can do this by collecting information you unwittingly provide or tricking you into installing malicious software on your computer.  Cybercriminals often masquerade as a well-known company or organization. 

  • Beware of online requests for personal information. A coronavirus-themed email that seeks personal information like your Social Security number or login information is a phishing scam. Legitimate government agencies won’t ask for that information. Never respond to the email with your personal data.
  • Check the email address or link. You can inspect a link by hovering your mouse button over the URL to see where it leads. Sometimes, it’s obvious the web address is not legitimate. But keep in mind phishers can create links that closely resemble legitimate addresses. Delete the email.

Avoid emails that insist you act now. Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information — right now. Instead, delete the message.
 
We encourage everyone to set up security alerts in order to receive notices regarding account activity.
 
For VNB accounts:

  1. Log into Online Banking account
  2. Click on “Customer Service”
  3. Click on “Add an Alert”
    1. Select the account you want to add alerts
    2. For security purposes, we recommend clicking “Minimum Balance” and enter an amount, “Transfer – Completed”, “Transfer – Failed”,
    3. Add a second notification method by clicking “Bank Messages” and “Email”
  4. Click “Submit” button

We also recommend setting up alerts on all other credit cards, debit cards, etc. All banks will have different instructions, but offer similar alert settings.


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